As a User Experience professional there are a lot of great things about your job. The educating, evangelizing, and influencing you get to perform, in a rapidly expanding profession, can be a wonderfully rewarding challenge. Perhaps, though, the best part of your role may be helping people experience the feelings they want to have when interacting with products or interfaces. However, picking your right next role can be challenging. One of the challenges is that UX can look very different from organization to organization and even from project to project within the same organization. We have built UX teams for Fortune 10 companies and we have helped organizations recruit their one and only UX hero. Based on our experiences, we’ve compiled the following four key questions to help you when considering your next UX role.
- Process. The first question you should ask is: What parts of the organization’s UX process will you be responsible for? Typically, there are five or six steps to a solid process, although different organizations and people call their UX process and the steps that compose it different things. We won’t go into the specifics here,but for a quick overview of UX process click here.
- Tasks. After you get a sense of the main process responsibilities for the role, the next question you should ask is: What specific tasks will I be responsible for as part of this role?
- Deliverables. Once the specifics regarding the processand related tasks have been identified, it’s time to discuss deliverables. The question you should ask at this point is: What deliverables will I be producing in this UX role?
- Communication. Communication is a huge part of a user experience professional’s role. At its core, UX is all about communication. The role of a user experience professional almost always has some level of education, evangelism and influencing. Understanding the communication skills needed for the role is critical. The next thing you should ask it is: Who will I be communicating with regularly and what will be the desired outcome of those communications?
Of course, when considering your next UX role, there are any number of things to think about, but these questions provide a good foundation from which to begin. We hope that this post will assist you in landing the role that is right for you.
If you are a hiring manager looking for a great new UX hire, we have flipped this post around to so you can easily think about this content from a hiring point of view. Check out our post on the Four Questions to Help with Your Next UX Hire.
Plus, learn about Two Common Mistakes in UX here.
Let us know about the things you take into consideration when embarking on the journey to your next UX role in the comments below!
Mark Whitman is the founder and CEO of TeamBuilder Search, a dynamic recruiting firm that specializes in digital marketing, digital transformation, and emerging technology. He is an energetic and fearless adventurer who loves working with other innovative, entrepreneurial-minded professionals. He also happens to be a Sport Jujitsu national champion who literally broke his face in competing for the gold medal in the world championship. To discuss your toughest hiring challenges with Mark, contact him here.